Digital Asset Management (DAM) System Manager

Radio Free Asia (RFA) is a private, non-profit international broadcasting corporation that broadcasts and publishes news, information, and commentary to Asian countries whose governments prohibit access to a free press. RFA is looking for an inspiring and agile technical leader who can help us move our archives and production workflow to the 21st century. RFA envisions a digital system that will facilitate efficient multimedia workflow across languages and time zones, as well as assist with editorial research, archiving, and preservation of the RFA’s 26 years of media assets so that those assets may be used in the production of in-depth and impactful content for today’s audiences.

The Digital Asset Management (DAM) System Manager will help transition from RFA’s current audio-focused asset management system to a new multimedia DAM system. The DAM System Manager will lead DAM governance initiatives, drive DAM strategy development, manage communication and change management, and oversee the system, workflow, and metadata roadmap, driving improvements to meet evolving needs. This role will build and oversee a team of multilingual DAM Specialists and will work closely with stakeholders across Radio Free Asia, vendors and agencies, and implementation partners. Communication and collaboration are essential for this role, as well as analytic thinking, problem-solving, and leadership within RFA’s diverse workplace. This job is based in our Washington D.C. office. 

Roles and Responsibilities

DAM Project Strategy & Oversight

  • Work with editorial teams in RFA and Benar News’ 14 language services, other editorial units, and the Technical Operations Division to ensure the DAM system facilitates efficient content production and cataloging workflow. 
  • Establish systems to facilitate content retrieval for use in news production. Assisting producers and others with requests for media files for their project needs.
  • Project manage changes to metadata and taxonomy, asset scope, workflow, system functionality, etc.
  • Drive DAM metadata and taxonomy strategies and approach, with strong consideration to asset retrieval needs and alignment with RFA’s mission to provide timely and accurate news. 
  • Develop and oversee DAM workflows, to ensure the system meets the needs of a multimedia news organization, across the asset lifecycle (ingest to archive).
  • Develop asset and metadata standards.

DAM & Metadata Governance

  • Act as the primary participant, facilitator, and driver of cross-functional DAM and metadata governance council operations, to ensure continued agreement on the metadata schema, taxonomy, and controlled vocabularies, and the prioritization of workflow and system changes and improvements
  • Ensure that DAM Specialists follow protocols while serving the needs of RFA language services. 
  • Develop and maintain DAM policy documentation and DAM governance documentation.
  • Facilitate and track governance discussions and decisions.

Training, Change Management and Communication Strategy

  • Oversee framework and execution of user training activities.
  • Oversee data migration from past archival systems.
  • Oversee the communication and socialization of DAM system capabilities, best practices and changes.
  • Oversee DAM change control processes.
  • Coach and mentor DAM Specialists in career development.

System Upgrades, Metadata Improvements, and Technical Maintenance

  • Assist with vendor management.
  • Coordinate and manage all planned enhancements, and work with user groups to establish priorities and commitment to planned changes.
  • Keep informed of the latest changes to DAM system functionalities and roadmap, and plan for change in advance.
  • Communicate requirement changes to implementation partners.

Desired Experience and Skills

  • Higher Education Degree such as a Master of Library Science (MLIS), related degree or commensurate experience
  • 5+ years of experience managing a large Digital Asset Management (DAM) or Media Asset Management (MAM) system, with strong technical understanding
  • Firm knowledge of metadata and taxonomy application and best practices for system navigation and content search and retrieval
  • Experience in a multimedia news environment is strongly preferred.
  • Detail-oriented with the ability to handle multiple tasks simultaneously in a deadline-oriented environment.
  • Evidence of strong communication skills and ability to build good relationships with stakeholders, influencers and technical team members, especially in multicultural environments
  • Strong time management and organizational skills, with the proven ability to prioritize a large volume of work effectively and efficiently with tight deadlines
  • Strong project management and change management experience
  • Must be knowledgeable on scaling DAM systems, workflow improvement and user adoption strategies
  • Chinese and/or other RFA target language abilities and experience with multilingual cataloging are strongly preferred. Prior media production experience is a plus.

RFA is an equal opportunity employer committed to workforce diversity. RFA encourages all qualified individuals to apply. If hired, the candidate must provide proof of eligibility to work in the US as an employee of RFA.  RFA reserves the right to reconsider or withdraw any offer of employment to any candidate whose authorization to work in the US as an employee of RFA, or extension of such authorization, would require RFA to file or support a petition or related documentation.

How to Apply: Send résumé with cover letter making reference to “Digital Asset Management (DAM) Manager” via e-mail to